Customer Case Studies
Since switching to the RockSolid MAX™ hardware store POS software in February 2016, Railroad Avenue Supply Company has seen an increase in productivity and has saved on hardware and software costs.
After four years of running his business with QuickBooks, C.R. Moltich, president of IMOC Building Supplies, had had enough. IMOC bade farewell to QuickBooks and went live with RockSolid MAX software from ECi.
“Because of the way it works so well with Do it Best, I’m doing a much better job of staying on top of price changes since we switched to RockSolid. The search function at the point of sale is faster and easier and we can take debit cards now, which we couldn’t do with the old system.”
“Switching to RockSolid has been a very positive move for us. None of us are computer geniuses but with RockSolid, we don’t have to be. It’s easy to learn, easy to use and it’s generating a huge amount of savings. It’s giving us everything we need and the price is right!”
“RockSolid is very logical and intuitive and we didn’t need a lot of training to put it to work. With RockSolid, it’s also a whole lot faster and easier to get information than it was with our previous system and that’s been a big plus, both for our cashiers and our customers.”
"It was clear right away that RockSolid was a very cost-effective solution that just about any small business could afford.”
“RockSolid has made managing our inventory so much easier. You can analyze your inventory just about any way you like and with RockSolid, we have a level of confidence in our numbers that we simply did not have before.”
“I knew RockSolid was going to save us money, but I’ve been very pleasantly surprised by some of the other benefits it has generated. If I’d known back then what I know now, we’d have probably made the switch several years ago and been better for it!”
“RockSolid works well, both with True Value and our other vendors, and it does an excellent job of showing us what’s selling and what isn’t selling. Receiving is much better than with our old system and RockSolid’s reporting capabilities give me the bandwidth to extract data that I need to make good decisions about my business.”
“It took less than two hours playing with the system to see that switching from Epicor to RockSolid was an absolute no-brainer for us. RockSolid is software for hardware stores that’s clearly been designed by hardware industry people."
"By the time we finished the training and went live on RockSolid, it felt like we’d been using it forever!”
“RockSolid not only cost us a whole lot less than we were used to, it also gave us the opportunity to boost our productivity in some key areas."
“RockSolid has helped us tighten up the information stream on the business and that’s been a big plus."
“RockSolid could give us everything we need and I really liked the user interface. It was very intuitive and a lot easier to use than anything else we looked at.”
"As we talked with other True Value dealers and saw how the True Value organization was looking increasingly at RockSolid as its go-forward system of choice, the decision became very straightforward.”
“With our old system, it could take as long as 5-7 minutes to get through the line if we got busy with charge accounts at the cash register. Now, it takes less than two minutes. RockSolid has really improved our efficiency when it comes to getting people in and out of the store with what they need and the accuracy is so much better.”
“We looked at five or six different systems before choosing RockSolid. RockSolid was the only system we saw that seemed to be designed by people who really understood the hardware business.”
Profits at Bertie Sentry were up 25% over last year and at least some of that is due to the way RockSolid has helped run the business more efficiently.
“RockSolid gives me what I need to know about my business when I need to know it and I don’t have to be a computer programmer to get it.”